FAQ

What genre of music do you consider?

We have no restrictions and consider every genre of music. We work with over with 500 different playlists from all around the world so we don’t have any boundaries

Can I submit songs that have already been released or just upcoming ones?

We promote released as well as unreleased material

Why don’t you accept every submission?

We prefer to work with a limited number of clients every month in order to provide just the best results possible

Is there any minimum result guaranteed?

Whenever we start working on a campaign we always guarantee a minimum number of playlists and followers reach

Do you provide any refund policy?

Sure, we value customer satisfaction. If we don’t meet minimum result guaranteed you will be totally refunded

How many plays will my track get from your service?

As you can imagine it’s pretty impossible to forecast how many plays your song will get from our service or even which playlist could potentially accept a submission. Stats and results are strictly related to the specific song itself. In addition to that we would never recommend engaging with any service or person who guarantees you streams in return for money

Is there any ROI (Return On Investment)?

Sure, Spotify pays out royalties from the streams achieved on your track. You’ll keep 100% of the royalties generated through the campaign

How long will my campaign last?

We provide four weeks of active promotion on each campaign. Almost every placement lasts 30 days on each playlist

Are the plays legit?

Spotify has a zero-tolerance policy regarding streaming fraud and has systems in place to identify this type of behavior. If your music is found to have generated streams in an artificial way it will be removed from the platform and any resultant royalties withheld. We take this issue very seriously and we provide the maximum transparency from our services

Do you provide reports during the campaign?

You will receive a detailed report at the conclusion of the campaign including all the stats achieved from your track (placements, total reach, stream count). For daily stats we suggest tracking the progress on your @Spotify for Artists app

What’s your mission?

Our mission is to offer the best promotional service on the market while making it affordable for every artist

Copyright ©2019 Virtuoso Inc. All rights reserved.

The brand 'Virtuoso' is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Spotify.

HELP AND SUPPORT
CONTACT US
SPOTIFY
FAQ
LEGAL INFORMATIONS
TERMS OF SERVICE
PRIVACY POLICY